Customer Case Coordinator
Monday - Friday 9am - 5pm - £23,423
Immediate start - Permanent

Hybrid working once fully trained!

Are you looking for work at the minute? Do you have experience within a fast paced Administration/customer service role? If so, we would love to hear from you!


Duties and Responsibilities of the Customer Case Coordinator:

 Chase for updates on reports & appointments & provide updates to all parties
 Liaise effectively with all existing treatment providers to ensure treatment is timely and information received appropriately
 Identify and promote escalation of more severe cases to appropriate services
 Complete Pre-Medical questionnaire's with patients
 Processing of invoices

Experience needed:

 Possess telephony skills that result in effective communication
 Communicate effectively in writing with good keyboard skills
 Have a good knowledge of MS Word and a basic knowledge of MS Excel
 Basic knowledge of the injury management process
 Effective oral and written communication skills
 Effective time management skills and the ability to manage competing demands
 Ability to communicate and build rapport with people at all levels
 Effective communication with external health professionals
 Have a thorough knowledge of the case management system and the ability to use it effectively

If this sounds like something that you would be interested in then please APPLY NOW!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.