Customer Service Representative
Location: Central Manchester City Centre
Salary: Competitive (depending on experience)
Hours: Monday to Friday
Start Date: Numerous start dates available

Temporary Position

Are you a customer-focused individual with a passion for providing excellent service? We're looking for Customer Service Representatives to join our team in Manchester and surrounding areas. If you're adaptable, reliable, and enjoy assisting customers in a dynamic environment, we want to hear from you! This is a fantastic opportunity for anyone looking to gain experience in customer service across various industries, with a competitive salary offered based on experience.

Key Skills Required for a Customer Service Representative:

• Outstanding Communication Skills: Ability to clearly and professionally interact with customers, both in writing and verbally.
• Problem-Solving Skills: You'll need to think on your feet and offer timely solutions to customer queries.
• Strong Attention to Detail: Ensure that every interaction is accurate and meets the customer's needs.
• Empathy and Patience: Ability to listen, understand, and respond to customers in a calm and helpful manner.

Key Responsibilities for a Customer Service Representative:

• Customer Support: Answer customer queries via phone, email, or live chat, providing exceptional service at all times.
• Issue Resolution: Identify issues, find solutions, and follow up to ensure customer satisfaction.
• Product Knowledge: Be the expert on the company's products and services, helping customers with any inquiries.
• Data Entry & Record Keeping: Accurately document customer interactions and update systems as necessary.

If you're ready to bring your customer service skills to a rewarding role with us, apply today or contact us to learn more about the opportunities available. We can't wait to hear from you!