Order processor & Inbound Customer Service Advisor - Alton £28 K - £30k - Perm plus company bonus - Office based

Hours 08.00 to 17.00

Do you want to work for a company who really value and look after their staff well this is your chance!
We are recruiting for motivated and proactive Customer Service Advisor to join our client's successful company who have been supplying the Construction industry for over 20 years.

Benefits

* Full time office based in Alton, Hampshire
* No weekends
* Bonus Scheme

The role
You will be working in a fast-paced environment where you will be handling all customer service inbound enquiries and orders in a fast-paced friendly environment making sure every customer gets a five-star service.

Key duties

* Effectively handling and processing orders
* Handling all customer enquiries effectively and rapidly
* Making sure all our customers needs are met
* Advising on products
* Working to a maximum 2-hour response time
* Ensuring all calls are answered in 3 rings

Required skills

* Ability to work effectively under pressure
* Good & clear communications skills Verbal & written
* Ability to multitask while maintaining strong attention to detail
* Experience in order processing and customer services
* Strong organisational skills
* Being an effective communicator regardless of the method i.e. email/calling
* Team player

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.